Shipping Policy – HalaFood
Shipping Partner
HalaFood partners with DPD , a leading international delivery company, to ensure reliable and efficient delivery of halal food products.
Shipping destinations
We currently ship to all EU countries.
Limited Time Offer: Free Shipping
Shipping Types and Costs
Standard Shipping: 1-4 business days (may vary by country).
Free shipping on orders over €49 in the following countries:
Austria, Germany, Italy, Belgium, Poland, Czech Republic, Denmark, Slovakia, Slovenia, France, Croatia, Hungary, Netherlands
Free shipping on orders over €119 in the following countries:
Spain, Portugal, Bulgaria, Sweden, Greece, Luxembourg
Free shipping on orders over €299 in the following countries:
Ireland, Estonia, Finland, Latvia, Lithuania, Romania
The exact shipping cost can be found upon completion of the order on the checkout page.
Order processing time
Orders are typically processed within 1 to 2 business days of receipt.
Delivery times
All delivery times are estimates and may vary depending on destination or circumstances beyond our control (such as weather or customs delays).
You can track your order using the tracking number in your shipping confirmation email.
Delivery address
Please ensure that the delivery address is correct and complete to avoid delays or delivery failure.
We are not responsible for orders that are not delivered due to inaccurate or incomplete addresses entered by the customer.
Delivery attempts
If the delivery process fails after several attempts, the order may be returned to HalaFood.
Additional fees may apply for retrying delivery.
Contact information
If you have any questions or concerns regarding the shipping process, please contact DPD directly or visit their official website.
Additional notes
We are not responsible for any customs duties or taxes that may be imposed on the order.
Please review DPD's terms and conditions for detailed information about their shipping services.
About Us - Halafood
We are the future
Integrated digital platform
Whether you're shopping from your mobile phone or computer, we provide a seamless and convenient experience that allows you to browse our products, choose what you want, and complete your order with ease.
Our vision
Halafood was born from a true passion to bring the rich flavors of the Arab world to your doorstep, anywhere in Europe. We strive to make every meal reflect authentic Arab taste, while ensuring the highest quality standards and adherence to halal.
The lineup
We offer a wide range of Arabic and Middle Eastern grocery products: authentic spices, sweets and maamoul, coffee and juices, as well as cosmetics and household goods. All are carefully selected to meet your expectations in terms of quality, freshness, and compliance with halal standards.
Wide coverage and excellent delivery service
We consolidate your purchases into a single box and deliver them to your address throughout Europe, as quickly as possible and in perfect condition.
Our site
We are located in the heart of Europe, specifically in Vienna, Austria, which allows us to serve large areas quickly and efficiently.
What distinguishes us
- Quality First: We adhere to the highest quality and halal standards in the selection, storage and packaging of our products.
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Diversity and Convenience: We offer a diverse selection that serves the needs of Arab families and communities in Europe.
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Express Delivery: Reliable and fast delivery service to your home without the hassle of going to distant markets.
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Ease of shopping: A platform designed to facilitate the shopping experience in a modern and easy-to-use style.
We are honored to be part of your culinary journey home, and we work diligently to provide you with a unique shopping experience that combines Arab authenticity with European comfort.