Shipping Policies

HalaFood Shipping Policies

1. Shipping Partner:

We have a partnership with DPD, a leading international delivery service, to ensure reliable and efficient delivery of your halal food products.

2. Shipping Destinations:

We currently ship to all countries of the European Union.

3. Shipping Methods and Costs:

• Standard Delivery: 1 to 4 business days
• Free shipping from €70 to the following countries: Austria, Belgium, Czech Republic, Germany, Denmark, France, Hungary, Italy, Netherlands, Poland, Slovenia, Slovakia.
• Shipping costs are calculated based on the destination country and the weight of the order. You can view the exact shipping costs at checkout.

4. Order Processing Time:

Orders are usually processed within 1 to 2 business days after receipt.

5. Delivery Times:

The stated delivery times are estimates and may vary depending on the destination and unforeseen circumstances (e.g., weather conditions, customs delays).
You can track your order with the tracking number included in your shipping confirmation.

6. Delivery Address:

Please ensure your delivery address is correct and complete to avoid delays or failed deliveries.
We are not responsible for orders that cannot be delivered due to incorrect or incomplete addresses.

7. Delivery Attempts:

If delivery is unsuccessful after multiple attempts, your order may be returned to us.
Additional fees may apply for re-delivery attempts.

8. Contact Information:

For questions or concerns about your delivery, please contact DPD directly or visit their website.

9. Additional Notes:

• We are not responsible for customs duties or taxes that may apply to your order.
• Please review the DPD General Terms and Conditions for detailed information about their delivery services and policies.