Privacy Policy

Last updated: February 3, 2025

This privacy policy describes, like Halafood (the "Website" "we" "us" or "our") collects your personal data, uses and passes on, if you halafood.I visit (the "website"), use our services or make a purchase or otherwise communicate with us regarding the website (collectively the "Services"). For the purposes of this privacy policy, "you" and "your" refer to you as the user of the services, regardless, whether you are a customer, a website visitor or another person are, whose data we have collected in accordance with this privacy policy. Please read this privacy policy carefully.

Changes to this Privacy Policy
We may update this privacy policy from time to time, among other things, to changes in our practices or for other operational, to reflect legal or regulatory reasons. We will publish the revised privacy policy on the website, update the date of the "last update" and take all other steps required by applicable law.

How we collect and use your personal data
To provide the services, we collect personal data about you from a variety of sources, as outlined below. The information, that we collect and use, vary depending on, how you interact with us. In addition to the specific purposes listed below, we may use the data we collect about you, to communicate with you, to provide the services, to improve or to optimize, to fulfill applicable legal obligations, to enforce applicable terms of use and the services, to protect or defend our rights and the rights of our users or others.

Which personal data we collect
The types of personal data, that we receive about you, depend on, how you interact with our website and use our services. When we use the term "personal data", we refer to data, that you identify, refer to you, They describe or can be associated with you. The following sections describe the categories and specific types of personal data, that we collect.

Data that we collect directly from you
Regarding the data, that you submit to us directly through our services, can belong:

• Contact details, including your name, your address, Phone number and email address.
• Order information, including your name, your billing address, Delivery address, Payment confirmation, Email address and phone number.
• Account information, including your username, Passwords, Security questions and other data, that are used for account security.
• Information about customer support, including the data, that you include in communication with us, z. B. when sending a message via the services.

Some features of the services may require, that you provide us directly with certain data about yourself. You can choose to, not to provide this data, but this can prevent you from, to use or access these functions.

Data we collect about your usage
We can also automatically collect certain data about your interaction with the services ("usage data"). For this purpose, we can use cookies, Use pixel and similar technologies ("cookies"). Usage data may contain data about, how you access and use our website and your account, including device information, Browser information, Data about your network connection, Your IP address and other data related to your interaction with the services.

Data we receive from third parties
Finally, we may receive data about you from third parties, including providers and service providers, collect data on our behalf, such as B.:

• Company, that support our website and services, such as B. Shopify.
• Our payment processors, the payment information (e.g. B. Bank account, Credit or debit card information, collect billing address) to process your payment, to fulfill your orders and provide you with the products or services you requested, to fulfill our contract with you.

When you visit our website, Open or click emails, that we send you, or interact with our services or advertisements, can we or third parties, with whom we collaborate, automatically collected data using online tracking technologies such as pixels, Web Beacons, Software development kits, Collect third-party libraries and cookies. All data, that we receive from third parties, are handled in accordance with this privacy policy. See also the section below, Websites and third-party links.

How we use your personal data
Provision of products and services. We use your personal data, to provide you with the services, to fulfill our contract with you, including the processing of your payments, the fulfillment of your orders, the sending of notifications to you regarding your account, Purchases, Returns, Exchange or other transactions, the creation, Maintenance and other management of your account, the organization of the shipping, the facilitation of returns and exchanges and other functions and functionalities related to your account. Marketing and advertising. We can use your personal data for marketing and advertising purposes, z. B. a marketing- Advertising and promotional messages via email, to send SMS or mail and to show you advertisements for products or services. This may include the use of your personal data, to better tailor the services and advertising on our website and other websites to you. If you are resident in the EEA, is the legal basis for these data processing activities our legitimate interest in selling our products in accordance with Art. 6 (1) (f) GDPR. Security and fraud prevention. We use your personal data, possible fraudulent, to uncover illegal or malicious activities, to investigate or take measures. If you use the services and register an account, are you responsible for it, To keep your account data secure. We strongly recommend you, Your username, Do not share your password or other access data with third parties. If you believe, that your account has been compromised, please contact us immediately. If you are resident in the EEA, is the legal basis for these data processing activities our legitimate interest, to keep our website safe for you and other customers, according to Art. 6 (1) (f) GDPR. Communication with you and improvement of services. We use your personal data, to provide you with customer support and to improve our services. This is in our legitimate interest, to be able to respond to you, To provide you with effective services and to maintain our business relationship with you in accordance with Art. 6 (1) (f) GDPR to maintain.

Cookies
How many websites use cookies on our website. Specific information about the cookies, that we use in connection with the operation of our shop with Shopify, can be found under https://www.shopify.com/legal/cookies. We use cookies, to operate and improve our website and our services (including storing your actions and preferences), to perform analyses and better understand user interaction with the services (in our legitimate interest, to manage the services, to improve and optimize). We can also allow third parties and service providers, to use cookies on our website, around the services, To better tailor products and advertising on our website and other websites to you. Most browsers accept cookies automatically by default, but you can set your browser to, that he deletes or rejects cookies. Please note, that removing or blocking cookies can impair your user experience and may cause that some of the services, including certain features and general functionalities, do not function properly or are no longer available. Furthermore, blocking cookies may not completely prevent, how we share data with third parties such as our advertising partners.

How we share personal data
Under certain circumstances, we may share your personal data with third parties, to fulfill contractual obligations, to pursue legitimate purposes and for other reasons, that are subject to this privacy policy. Such circumstances can be:

• With providers or other third parties, that provide services on our behalf (e.g. B. IT management, Payment processing, Data analysis, Customer support, Cloud storage, Fulfillment and shipping).
• With business and marketing partners, to provide services and to advertise for you. Our business and marketing partners will use your data in accordance with their own privacy policies.
• If you instruct us, to prompt us or otherwise agree, that we share certain data with third parties, z. B. to deliver products to you or through your use of social media widgets or login integrations, with your consent.
• With our affiliated companies or otherwise within our corporate group, in our legitimate interest, to run a successful business.
• In connection with a corporate transaction such as a merger or insolvency, to comply with applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce applicable terms of use and the services, to protect or defend our rights and the rights of our users or others.

We disclose the following categories of personal data and sensitive personal data about users for the purposes set out above in "How we collect and use your personal data" and "How we share personal data": Categories of recipients:

• Identifiers such as basic contact details and certain order and account information
• Commercial data such as order information, Shopping information and customer support information
• Internet or other similar network activities, such as B. Usage data
• Geolocation data such as locations, that are determined by an IP address or other technical measures
• Providers and third parties, that provide services on our behalf (such as B. Internet service provider, Payment processor, Fulfillment partner, Customer support partner and data analysis provider)
• Business and marketing partners
• Affiliated companies

We do not use or disclose sensitive personal data without your consent or for the purpose of inferring characteristics about you. With your consent, we share personal data for the purpose of carrying out advertising and marketing activities as follows.

Websites and third-party links
Our website may contain links to websites or other online platforms, that are operated by third parties. If you follow links to websites, that are not connected to us or controlled by us, you should review their privacy and security policies as well as other terms of business. We do not provide any warranty and are not responsible for the privacy or security of such websites, including the accuracy, Completeness or reliability of the information found on these websites. Data, that you provide in public or semi-public places, including data, that you share on third-party social networking platforms, can also be viewed by other users of the services and/or users of these third-party platforms without any restrictions regarding their use by us or third parties. Including such links does not necessarily mean, that we support the content of these platforms or their owners or operators, unless, this will be disclosed in the services.

Data of children
The services are not intended for use by children, and we knowingly do not collect personal data from children. If you are a parent or guardian of a child, who has provided us with his personal data, you can contact us using the contact details provided below, to request the deletion of this data. From the effective date of this privacy policy, we have no knowledge of that we "disclose" or "sell" personal data of individuals under 16 years of age (as these terms are defined in applicable law).

Security and storage of your data
Please note, that no security measures are perfect or impenetrable and we cannot guarantee "perfect security". In addition, all data, that you send to us, may not be secure during transmission. We recommend you, not to use insecure channels, to transmit sensitive or confidential data to us. How long we retain your personal data, depends on various factors, z. B. whether we need the data, to manage your account, to provide the services, to fulfill legal obligations, To settle disputes or enforce other applicable contracts and policies.

Your rights Depending on, where you live, you may have some or all of the rights listed below regarding your personal data. However, these rights are not absolute, may only apply under certain circumstances and in certain cases we may reject your request, as far as legally permissible.

• Right of access/information: You may have the right, to request access to the personal data, that we store about you, including details about, how we use and share your data.
• Right to deletion: You may have the right, to request the deletion of personal data, that we store about you.
• Right to rectification: You may have the right, to request the correction of incorrect personal data, that we store about you.
• Right to data portability: You may have the right, under certain circumstances and with certain exceptions a copy of the personal data, that we store about you, to receive and to demand, that we transfer these to third parties.
• Right to object to the sale or transfer or targeted advertising: You may have the right, to instruct us, not to "sell" or "disclose" your personal data or to object to the processing of your personal data for purposes, which are considered "targeted advertising", as defined in the applicable data protection laws. Please note, that we, when you visit our website and the Global Privacy Control opt-out preference signal is enabled, this automatically serves as a prompt to opt out of the "sale" or "sharing" of data for the device and browser, depending on your location, that you use to visit the website, treat.
• Right to restriction of processing: You may have the right, to urge us, to stop or restrict the processing of your personal data.
• Revocation of consent: If we rely on your consent to process your personal data, you have the right, to revoke this consent.
• Complaint: You may have the right, to file a complaint against our decision, if we reject your request. You can do this, by responding directly to our rejection.
• Management of communication preferences: We can send you promotional emails, and you can unsubscribe from receiving these emails at any time, by using the unsubscribe option shown in our emails to you. If you log out, we can continue to send you non-commercial emails, z. B. Emails about your account or orders, that you have made.

You can exercise these rights, where this is stated on our website or by contacting us using the contact details provided below. We will not discriminate against you, because you exercise one of these rights. We may need to collect data from you, to verify your identity, z. B. Your email address or account information, before we can provide a substantive response to the request. In accordance with applicable laws, you may appoint an authorized representative, who submits requests on your behalf to exercise your rights. Before we accept such a request from an authorized representative, we require proof from this, that you have authorized him, to act on your behalf, and we may need to verify your identity directly with us. We will respond to your inquiry as soon as possible, as required by applicable law.

Complaints
If you have complaints about it, how we process your personal data, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on your place of residence, you may have the right, to file a complaint against our decision, by contacting us using the contact details provided below or by submitting your complaint to your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.

International users Please note, that we may process your personal data outside the country, in which you live, transfer, save and process. Your personal data is also processed by employees and third-party providers and partners in these countries. If we transfer your personal data from Europe, we will rely on recognized transfer mechanisms such as the European Commission's standard contractual clauses or equivalent agreements, issued by the competent authority of the United Kingdom, provided the data transmission does not take place to a country, for which an adequate level of protection has been established.

Contact
If you have any questions about our data protection practices or this privacy policy, or if you wish to exercise any of your rights, please call us or send us an email at office@bluebear.or contact us at Donau-City-Strasse 3/ Office 11, Vienna, 1220, Austria. In accordance with applicable data protection laws and unless expressly stated otherwise, we are responsible for your personal data.