Versand

Shipping Partner: We have partnered with DPD, a leading international delivery service, to ensure reliable and efficient shipping of your halal groceries.

Shipping Destinations: We currently deliver to all countries of the European Union.

Shipping Methods & Costs:

• Standard delivery: 1 to 4 business days.

• Shipping costs are calculated based on the destination country and the weight of the order. You can see the exact shipping cost for your order at checkout.

Order Processing Time: Orders are usually processed within 1 to 2 business days after being placed.

Delivery Times: Delivery times are estimates and may vary depending on destination and unforeseen circumstances (e.g., weather, customs delays). You can track your order using the tracking number provided in your shipping confirmation email.

Delivery Address: Please ensure your delivery address is correct and complete to avoid delays or failed deliveries. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Delivery Attempts: If delivery is unsuccessful after multiple attempts, your order may be returned to us. Additional fees may apply for re-delivery attempts.

Contact Information: If you have questions or concerns about your shipment, please contact DPD directly or visit their website.

Additional Notes: We are not responsible for any customs duties or taxes that may apply to your order. Please refer to DPD’s terms and conditions for detailed information about their delivery services and policies.